Data Deletion Instructions
Understand your data rights and learn how to delete your account and personal information from DerbyFish.
How to Delete Your Account
You can delete your DerbyFish account from inside the app:
- Open Settings → Account.
- Tap Delete Account.
- Confirm by re-entering your email and tapping Delete Permanently.
You can also request deletion from this web page by emailing support@derby.fish from the email address on your account, with the subject line "Delete my account."
What Gets Deleted
When your account is deleted, we permanently remove:
- Your profile (name, email, phone number, display name, avatar).
- Your catch photographs and videos.
- Your private catch metadata and notes.
- Your BAIT balance (which has no cash value and is not refundable on deletion).
- Your subscription entitlements (Compete Badge, Captain Badge). Active subscriptions must additionally be cancelled in Apple ID Settings or Google Play Subscriptions; deleting your DerbyFish account does not automatically cancel store-side billing.
What Is Retained (and Why)
The following information may be retained after account deletion, in anonymized or pseudonymized form:
- Derby and league leaderboards. Past results are preserved for the integrity of the competition record. Where feasible, your display name is replaced with an anonymized identifier (e.g., "Former Angler").
- Aggregated, non-identifying analytics (e.g., catch counts by region, by species) that contain no identifiers tied back to you.
- Records required by law — for example, transaction records that must be retained for tax, accounting, or anti-fraud purposes.
- Moderation records of any policy violations, retained to prevent ban evasion.
Retention Period
Account deletion completes within 30 days of a verified deletion request. Residual copies of your data in backups are purged within 90 days of deletion, on the standard backup-rotation schedule. Financial and transaction records may be retained longer where we are required to do so by law or tax obligations (see the retention exceptions described above).
Support Contact
Questions about deletion: support@derby.fish.
Privacy questions: team@derby.fish.
Your Data Rights
Right to Deletion
You have the right to request complete deletion of your personal data
This includes your profile, posts, submissions, and all associated information
Right to Data Portability
You can request a copy of your data before deletion
We will provide your data in a machine-readable format within 30 days
Right to Withdraw Consent
You can withdraw consent for data processing at any time
This will stop future data collection but won't delete existing data
Right to Object
You can object to processing of your personal data
This applies to marketing communications and automated decision-making
Right to Rectification
You can request correction of inaccurate data
We will correct any errors in your personal information within 30 days
Data Retention Policies
Account Data
Retention: Immediately deleted upon account deletion
Includes: Profile information, settings, preferences
User Content
Retention: Immediately deleted upon account deletion
Includes: Posts, comments, likes, submissions
Financial Records
Retention: Retained for 7 years for tax compliance
Includes: Payment history, subscription records, invoices
Legal Records
Retention: Retained as required by law
Includes: Terms of service agreements, dispute records
Analytics Data
Retention: Anonymized and retained for platform improvement
Includes: Aggregated usage statistics, performance metrics
Deletion Process
Data Export
Download your personal data before deletion
- •Export your fishing submissions and achievements
- •Download your posts and social interactions
- •Save your profile information and settings
- •Backup any important media files
Account Cleanup
Prepare your account for deletion
- •Cancel any active subscriptions or memberships
- •Transfer ownership of youth accounts if needed
- •Remove any linked payment methods
- •Clear any pending notifications or messages
Final Deletion
Complete the account deletion process in-app
- •Open Settings → Account in the DerbyFish app
- •Tap "Delete Account"
- •Confirm by re-entering your email and tapping "Delete Permanently"
- •Or email support@derby.fish from your account email, subject "Delete my account"
⚠️ Important Considerations
Before Deletion:
- • Ensure you have backups of important data
- • Cancel any active subscriptions
- • Transfer youth accounts if applicable
- • Download your fishing achievements
- • Save any important posts or media
After Deletion:
- • Your account will be permanently removed
- • All personal data will be deleted
- • You cannot recover deleted information
- • You can create a new account anytime
- • Some data may be retained for legal compliance
Ready to Delete Your Account?
If you're sure you want to proceed with account deletion, click the button below.